Please let us know if you are unhappy with any aspect of the service we provide for you and your child.
Keeping Relationships Alive
If you have a complaint or concern you may discuss your problem with the relevant staff member or with the Director. If you feel the problem is not resolved at this level you may take the matter to the Management Committee for resolution, either through the Director or by writing directly to the Management Committee.
Parents are also entitled to direct their complaints to the Child Care Licensing Department. The number you can ring is 621 3333 (metro) or 1800 199 383 (country).